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A6210 not being detected and no led light
Hello! I have a problem with my wifi adapter and id like a solution, basically when i had my netgear upgrade my thing didnt work anymore it was not detected, i tried it on my brothers computer and it also didnt work. I dont know if its the software or the hardware. I use windows 10 and i had the update that i recieved today
I did try it, and it didnt work in his computer also.
but i already have the solution, seems like it doesnt work om the newest windows 10 update so i u installed that newest update and i did go back to the older versions of windows 10 and it works perfect.
72 Replies
- Well you won't believe this. Set my son's new PC up this morning, plugged in the netgear adapter, put in the CD and run the software. 1 minute later all working fine. No hassle no 'can't find the adapter', just worked first time. The driver has been changed and so has the genie software on the CD. So it looks like they have listened to me and Glenn1951 but not told us or thanked us and just updated the software....makes me laugh. We should claim royalties and commission. Lol lol
Anyway. Sons PC working and getting 180mbs download speed so he's a happy 15 year old.
Cheers guysGREAT!! I'm kind of confused. I just got a message from NetGear to download a beta/ trial version of their software which installs a newer driver and Genie. I don't know if what you installed was the same one that is in the beta/ Trial Version download that they provided me with. If you got it in the store, unless the store pulled ALL the A6210's in stock and put out newer ones it should(?) have been the same one causing all the trouble. Scratching head.
What they sent me today 12/25/16 was a link to a beta version.
IT WORKED FLAWLESSLY!! I actually uninstalled ALL previous versions of Netgear and installed the beta which worked, then uninstalled it and went back to the older version. I ran speed tests on old version and reinstalled the beta / trial version which again installed flawlessly and ran speed tests on it. Virtually the same speeds and I sampled like 5 tests for each ( old and beta).
Also Genie installed magnificently and works fine. Still scratching my head!!
I replied back to them that it looks like they "FIXED" the program problem and thanked them for a job well done!
In all I had installed and uninstalled the beta version 3 times to make sure it was working! Guess we're out of a job?? LOL!!
pdtommy and koidave:
Like I said, I don't know if this was on the back burner all this time or if they used my notes to try to change it yesterday. They did say that they're still tweaking it and not sure of any release date on their website. It appears they did change something, what exactly I don't know.
I seem to have "mislabeled" their response. I kept saying a software update but in their replies "THEY" keep saying firmware update. To me, I'm no Albert Einstein programer, a software update is a program update much akain to MS updating their Win 10 Software. Copied curtesy of Crutchfield.com:
""Firmware," generally speaking, refers to the programs that help a device do what it's supposed to do; it's the background programming that runs the machine. That's in contrast with the "software" that we use to do stuff on the machine."
So now, which is it?? I still see the adapter reporting a "9053", I still see the program looking for "9050" BUT it still loads Genie and in Device Manager it installs the adapter as a Netgear A6210 WiFi USB3.0 Adapter instead of the old/ other 802.11ac Wireless LAN card. The old driver that worked showed version 5.1.22.0 dated 4/21/15 and the newer driver shows version 5.1.27.0 dated 05/17/16. So they did do something. Was it software only or firmware that changed??
In device manager under Network adapters under driver it shows Netgear but one step down under details it shows the provider is Media Tek, no big deal as it was the same for the old driver. I don't know if this "BETA" trial is the same one they sent pdtommy or if this is a newest of the new BETA.
They did change something as it Now works brilliantly on my 'puter! I kinda wish pdtommy had gotten the driver version # and date on his failed install, no offense to pdtommy.
They did say that when this new driver/ install program is ready for primetime they will post it on the webpage or some sort of update notification.
Koidave, I think you and your son got lucky because as soon as I get done here, I got a "I just bought the A6210 .........."
I'll refer him/ them to your step by step guide!! LOL!! The fat lady HAS NOT SUNG AS OF YET!!
- And it only to them 3 months. ...lol
It sounds like they sent you the same Beta Trial version they sent me that unfortunatley didnt solve my problem.
I recently purchased an A6210 WiFi USB Adapter.
When I plugged the device in, my computer recognized it.
I see no LED's lit up on the device.
The device won't give me WiFi currently.
When installing the v1.0.0.35 software, I make it through the program until I am prompted to, "Insert the wireless USB adapter into your computer. Click Yes to continue."
I do that only to see the prompt over and over again after I click yes.
Can anything be done other than waiting for the new software to be publicly released?
Or am I better off returning the product?
I CAN NOT take credit for this as it comes from koidave, a fellow sufferer from this! Follow his step by step instructions and you "should" be up and running in no time! koidave and myself have been trying to help others, like yourself, out! Quoting koidave.
"Ok, I seem to have solved for my machine and wanted to see if it helped others on here with this adapter.
1. Run the file: A6210_v1.0.0.35 and as usual wait for the 'Plug in your adapter' message.
2. When you get the 'Adapter not detected', click Cancel
3. Leave the adapter plugged in, do not remove it and go to Device Manager.
4. Under Network adapters you will see: 802.11ac Wireless LAN Card
5. Double click on this and goto the Driver Tab.
6. Click on 'Update Driver'
7. Now choose 'Browse My computer for Driver Software'
8. Now click, 'Let me choose from a list of device drivers on my computer'
9. Choose Netgear A6210 Wifi usb 3.0 adapter and click Next. The driver will be installed
10. Close down device manager.
11. Go to your wifi / internet icon in the bottom right of your screen. If you are wired, change this to wireless and then connect to your network.
12. The adapter should now be working
13. I then went to here: http://www.netgear.co.uk/home/discover/apps/genie.aspx?cid=wmt_netgear_organic and downloaded the genie software independently of the A6210 software and installed it.
14. It actually worked and now runs ok under Windows 10 with anniversary. Its a pain, I know, but until Netgear sort themsleves out it works, and to be honest the adapter itself is very good and when connected to my virgin Superhub 2 I'm getting 140mbs download. compared to 10 over my very old powerline adapters.
Hope this helps someone.
Thanks"
This has been ongoing for some time now. If you read koidaves and my back and forth exchanges you'll see we pretty much colaborated on this, I fumbled my way to getting it to work but koidave did it and posted his step by step way to victory! If you read my latest posts to koidave and pdtommy you'll see Netgear is close to having a solution/ fix forthcoming! Exactly when I don't know but I can say, when you get it working it's "blazing" fast! Good Luck!
P.S. I did follow koidaves post exactly and I know it works. I had uninstalled everything Netgear related and followed his advice and "IT WORKED"!! I kept my adapter and love it! Let us know how you make out.
- I love this thread. Yep, me and glenn1951 have tirelessly emailed and postedo to netgear. Netgear are getting close now.....but no cigar....yet....lol
- No problem at all. I'm glad it worked.
I was about to return the device to the shop with a few choice words for the guy who sold it to me, lucky for him I stumbled apon your fix. Netgear need to get their act together and fix the problem or just pay you for your fix and put it on their home page. Once again many thanks