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Forum Discussion
A6210 not recognised by pc and genie
I just bought the AC1200 A6210 usb adapter.
The adapter does not get recognised by the pc and genie. when I install the drivers and it ask me to plug in the adapter, it doesn't recognise it. And i can't find the adapter on the pc.
But i can connect with my wifi network and use the internet.
The genie won't start after the install.
I tried 4 different usb ports
I did install it on my older laptop and it worked just fine within minutes.
Any solutions for my problem?
41 Replies
Just PM'd James....hopefully hear something soon.
Hi I have the exact same problem. worked fine until upgraded to the new software version. after that doesnt find the hardware and software wont launch.
I had thought this was a good product until this event and it now doesnt work
same problem here. need help.
Hi all,
Read my post from a few weeks ago and ask for the beta version. It will solve your "not recognition" problem.
Fred
I have the same problem. Windows 10, the computer does not detect the USB adapter. How can I get this beta version of the new driver software? Thanks for your help, Mecki
Actually it's wg111v2 but I didn't see that listed. Since upgrade to Win10 my pc won't recognize my Netgear USB drive. Can't get assigned a drive letter. E-mail....bozzanddww3@yahoo.com. Tnnx!!
I got everything worked out!!! Thnx!!
All Is Good!!! Thnx!!
Hi Guys
Can someone please help i have the same issue which seems to be affecting everyone, A6210 not being recognised through Windows 10
frustrated? you bet another 24 hours of this and its going in the bin. Thanks
why is the answer not posted in the forum? Why do we have to PM someone and why are they selling these devices if they can't be used. I'm really angry that I have wasted hours of my time and $90 :manfrustrated:
The apdapter does function on my pc with windows 10 after applying the fix sombody else sugested on this forum.
When the installation fails with the error, abbort it.
Then find the directory where the installation files are extracted.
this dir contains three files A6210_v1.0.0.35.exe, A6210_v1.0.0.35_Release Notes.html and A6210_v1.0.0.35-Standalone.exe.
the first should install the drivers and a special program A6210_Genie.
The problem is the A6210_Genie program not recognizing the Wifi Adapter.
BUT!!! you don't actualy need this program altough it helps configguring the addapter (in my case worked fine in version 34)
if you start the standalone A6210_v1.0.0.35-Standalone.exe after you did the abbort, Only the driver wil be installed, and you than can do the netwerk configuration trough the windos control pannel, but that takes more expirience than the easy way with the genie program.
That is why i Still think Netgear should fix the problem.
I can't make a service request myselff sice I bougth my adapter more tha a year ago, but if you bought it recently in a store, you should be able to register the device and make a Waranty claim trough the support tab on the website , and get a more direct responce from Netgear
Hope This helps others,
Jan.
Hi All,
The fix will be released early of Q2. If you still have issues with the Windows 10 unable to detect the adapter, please PM me your contact info.
JamesGL,
'Just to confirm - so barring any development hitches, we are going to see Netgear commit to a real fix for the A6210 sometime during the 2nd quarter of 2017?
I hope that is truly the case, because as of now my 2-year old adapter is the most expensive paperweight that I have ever owned - and I am not happy about it.
Please confirm. Thank you.
