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Boyce1's avatar
Boyce1
Aspirant
Dec 15, 2018

A7000 USB Adaptor - Windows cannot verify the digital signature for the drivers.

My A7000 USB adapter just stopped working on my Windows 7 PC.

When I check it under Device Manager it displayed an error:
I deleted and uninstalled the software.  Then downloaded the A7000_Win_V1.0.0.10 and when I plugged in the device I got the error above with both the full version of the software and the Stand Alone version.
I have also tried V1.0.0.15 with the same result.
I also tried letting Windows find a driver and it says the best drivers are already installed.

How do I fix this?


Troubleshooting

4 Replies

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired
    Dec 16, 2018

    Hi Boyce1

     

    Welcome to NETGEAR Community! 

     

    Have you made any changes prior the issue? 

     

    Please check for Windows update. 


    Regards, 
    Blanca 
    Community Team

    • Boyce1's avatar
      Boyce1
      Aspirant
      Dec 17, 2018

      Good morning and thanks for your reply, Blanca!

      I hadn't made any changes although, when I went to check for Windows Updates, at your suggestion, I did find a "Quality Rollup for Windows 7" had failed on 12/5/2018 which might have been around the time the A7000 failed.  The latest Windows Updates were successful.

      The files located in Netgear/A7000/Drivers are all dated 1/15/2018

      • Boyce1's avatar
        Boyce1
        Aspirant
        Dec 17, 2018

        Just to be clear, the A7000 is still not working.