NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
A7000 won’t install on Mac OS Big Sur
I recently purchased the Nighthawk A7000 and I can’t get it to install on MacOS Big Sur v11.1. This is extremely frustrating for such an expensive and premium product.
I just encountered the same problem and after working this through with a very helpful support person on the phone, she confirmed that the systems were incompatible. She was to report this up the line. This on December 3, 2020. If Santa hears about this, it's not good for Netgear, this year. I've asked to be advised when there's a new Netgear driver for Big Sur. Hope it's soon, but she couldn't find that out.
It would be nice if Netgear kept up with Apple. I was very surprised, frustrated by the exercise, and disappointed. Try harder, please.
I had the same issue. Worked fine on Catalina and wouldn't work on Big Sur at all. I spent several hours on the phone with Negear support and even had them call me back several times. Something changed in Big Sur that disabled USB wi-fi adapters and untill Apple or Netgear re-write the software the A7000 will not work. I ended up returning mine to Amazon. Apparenty this is happening with all brands of USB wi-fi adapters so I am using a wireless eithernet adapter instead.
Hi, All,
Its has been a while since Apple started phasing out 32bit apps. MacOS Mojave was the last to support 32bit apps.
Engineering advised that they are working on the update for A6150 and A7000. ETA for compatibility with macOS 11 (Big Sur) is Q3 2021.
Regards,
Blanca
Community Team
