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Forum Discussion
Nilsftaylor
Nov 26, 2020Follower
A7000 won’t install on Mac OS Big Sur
I recently purchased the Nighthawk A7000 and I can’t get it to install on MacOS Big Sur v11.1. This is extremely frustrating for such an expensive and premium product.
njdigithead
Dec 05, 2020Initiate
I just encountered the same problem and after working this through with a very helpful support person on the phone, she confirmed that the systems were incompatible. She was to report this up the line. This on December 3, 2020. If Santa hears about this, it's not good for Netgear, this year. I've asked to be advised when there's a new Netgear driver for Big Sur. Hope it's soon, but she couldn't find that out.
It would be nice if Netgear kept up with Apple. I was very surprised, frustrated by the exercise, and disappointed. Try harder, please.
Blanca_O
Dec 16, 2020NETGEAR Employee Retired
Hi, All,
Its has been a while since Apple started phasing out 32bit apps. MacOS Mojave was the last to support 32bit apps.
Engineering advised that they are working on the update for A6150 and A7000. ETA for compatibility with macOS 11 (Big Sur) is Q3 2021.
Regards,
Blanca
Community Team