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Forum Discussion
Adapter turns off and i loose connection (Windows 10)
So i have this Wifi USB adapter now since November 2015. My concern is, when i play games which need internet to play, then my Wifi stick Turns off and i loose connection. Soon after that it connects...
So i dont have the problem that the Wifi stick Disconnect's. But now i have the problem that i get a very high ping and drop yout of the Internet, and then i have to manualy reconnect the Wifi so it starts working again.
Hi TheMustangGT,
Try uninstalling the adapter. Reinstall it using the standalon driver. Download the driver in support.netgear.com.
I did this allready multiple times. Nothing changed still the problem. The funny thing is, it happens when i open a folder on my computer and then i get a verry high ping and then sometimes i loose the connection and sometimes it fixes itself.
Today it happened again and i klicked on troubleshoot problems and i got one problem that got fixed. The problem was called: The default getaway is not available. and then it says Fixed and the wifi works again.
Hi TheMustangGT,
Do you have other Windows 10 computer? if yes, try to install it on a different Windows 10 computer and check if the same issue.
Hi TheMustangGT,
We’d greatly appreciate hearing your feedback letting us know if the information we’ve provided has helped resolve your issue or if you need further assistance.
i have a second PC but the problem is that this error only happens every two days or maybe just once a week. So i can not test that.