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Forum Discussion
Connection Issues with Wifi USB Adapter Model A7000
Hi, I have two "WiFi USB 3.0 AC1900 (A7000)" which I have been using for a long time on two different PCs with Win11. Before "Win11" latest update, my Wi-Fi speed was about 650mbs in download, and 31...
Actually, Netgear won't answer. I visited their site, looked for the page of my product, and discovered that no on-line support is any longer previewed for this Adapter, and this since 2022. Therefore, there is no chance to contact someone at Netgear about this Adapter, or to ask for a new driver release.
Thank you for your help.
M
Anarion wrote:
Therefore, there is no chance to contact someone at Netgear about this Adapter, or to ask for a new driver release.
You should still be able to get help from Netgear if you are prepared to pay for it. Free support stops after 90 days. But that would probably cost more than a new adapter.
Sadly, the answers you pay for would probably be the same as you would get here. This is an "old" (2017) adapter. Netgear no longer stocks it.
The newer A8000 does WiFi 6e (6GHz) and says it supports Windows 11. But if you have room in your PC, a PCIe card is a good option. Mine does WiFi 6e Bluetooth.
Just another user with time on their hands.
I called an Italian phone number, and a kind lady (answering from Poland) explained me that:
1 - The Adapter has long gone out of production;
2 - I had installed the latest driver/firmware, so nothing better than that could be done;
3 - No new driver/firmware was supposed to be produced/developed.
Actually she was helpful, even if she could not solve my problem.