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gcharlesb's avatar
gcharlesb
Guide
Jul 29, 2015

desktop-upgraded to windows 10- usb dongle setup incomplete

dongle not working after update to W10. says setup incomplete. tried reinstalling, and rebooting. still doesn't connect. worked fine on 8.1 :(
Troubleshooting

6 Replies

  • UMDTERPS's avatar
    UMDTERPS
    Apprentice
    Jul 31, 2015

    Same problem.  I have a desktop with windows 7 and I upgraded to 10 because other said it worked.  NOPE, BIG MISTAKE.  Dongle worked fine before the upgrade and now is bricked afterwards.  When I plug in the dongle nothing happens.  When I try to load the software, the install manager freezes.  I need to find a ethernet one.

     

    Netgear, you had plently of time to create a driver for Windows 10.  Shame on you.

    • Babylon5's avatar
      Babylon5
      NETGEAR Employee Retired
      Jul 31, 2015
      What model of adaptor do you have? In the 'Recommendations' area to the right of this screen you should see a number of threads where people have devices working fine with Windows 10.
      • Babylon5's avatar
        Babylon5
        NETGEAR Employee Retired
        Aug 03, 2015

        Please take a look at other recent treads, several people have had success using a couple of different methods to re-install / update drivers.

  • rahulnet's avatar
    rahulnet
    Aspirant
    Aug 03, 2015

    netgear provied the setup of netgearWNA1000Mv2 as soon as possible