NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Ckelley's avatar
Ckelley
Tutor
Jan 17, 2021
Solved

Laency spikes due to autoconfig going haywire. is there a permenant fix for this?

So I have had my this Wifi AC7000 adapter on my PC for about 3 months, first few weeks ran fine super fast speeds, actually I couldn't belive how fast this wifi was. I connect to a wifi router that my apartment complex has installed hardwired from Spectrum. So I dont have access to that routers config. After a few weeks it started disconnecting. I updated the firmware and it seemed to fix it. But the last few weeks I am getting massive latency spikes. I can fix it by turning off autoconfig. However if my computer reboots it will not pick up the spectrum router or the adapter itself will not turn on properly and I have to turn auto config back on to have it reconnect and then shut it back off to stop the latency spikes this is quite annoying to the point where i have set up a .bat file to execute it quickly. Its still very annoying is there a permanent fix for this? A firmware upgrade? Software upgrade? it is definitly a problem with the autoconfig program constantly either changing or getting bogged down.

 

I am running Win 10 Pro is have a self built system.

 

Ryzen 1700x

MSI procarbon 370x MB

 

PS. I also have a tablet and phone that connects to the hardwired spectrum router and they run great never had any latency spikes with those. So I am positive that its has something to do with the autoconfig feature of the ac7000.

 

 

 

 

 

4 Replies

    • Ckelley's avatar
      Ckelley
      Tutor

      I have not tried a stand alone driver. So basically uninstall the netgear genie and just install a driver for the adapter. Ill give it a shot.  I figured the autoconfig thing was part of the driver but its worth a try. Ill let you know.

    • Ckelley's avatar
      Ckelley
      Tutor

      Well after a few days of using the stand alone driver it seems that it works fine. The latency spikes have stopped and I dont have to do anything special to have the adapter work properly after roboot.

       

      A little diappointed that the software that comes with the adapter breaks the adapter. Netgear you should probably get on that.

       

      • plemans's avatar
        plemans
        Guru - Experienced User

        Glad you got it working!
        Netgear isn't on these forums much but hopefully they see the these issues.