NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Drock102
Dec 05, 2016Aspirant
Netgear A6210 Not Found
When I try to install the wifi adapter software it cannot find the adapter. The device manager says it's connected. I can connect to wifi with only the Netgear genie software installed. I'm trying to use the adapter to set up a hotspot on my desktop. When I try to turn it on it says I'm not connected to wifi. What a contradiction!
3 Replies
A lot of other people are having the same problem and Netgear is aware of it. In the meantime, this procedure is a work around. Since your Genie is already working, you probably do not need to re-download and re-install:
1. Run the file: A6210_v1.0.0.35 and as usual wait for the 'Plug in your adapter' message.
2. When you get the 'Adapter not detected', click Cancel
3. Leave the adapter plugged in, do not remove it and go to Device Manager.
4. Under Network adapters you will see: 802.11ac Wireless LAN Card
5. Double click on this and goto the Driver Tab.
6. Click on 'Update Driver'
7. Now choose 'Browse My computer for Driver Software'
8. Now click, 'Let me choose from a list of device drivers on my computer'
9. Choose Netgear A6210 Wifi usb 3.0 adapter and click Next. The driver will be installed
10. Close down device manager.
11. Go to your wifi / internet iceon in the bottom right of your screen. If you are wired, change this to wireless and then connect to your network.
12. The adapter should now be working
13. I then went to here: http://www.netgear.co.uk/home/discover/apps/genie.aspx?cid=wmt_netgear_organic and downloaded the genie software independently of the A6210 software and installed it.
14. It actually worked and now runs ok under Windows 10 with anniversary. Its a pain, I know, but until Netgear sort themsleves out it works, and to be honest the adapter itself is very good and when connected to my virgin Superhub 2 I'm getting 140mbs download. compared to 10 over my very o
- Drock102Aspirant
I did all that and got the wifi connection working. Now I'm trying to host a wifi hotspot so I can connect my smart tv. When I try and turn on the wifi hostpot it says that my wifi is not turned on.
- dfirAspirant
I managed to get some wireless connectivity, but it was at speeds dramatically reduced from the previous firmware/driver (250-300 mb/s up and down to 20 mb/s or less). Also, in Device Manager, it displays it as a generic Wireless LAN Card, not the Netgear A6210. I can manually reinstall the Netgear A6210 drivers, but it doesn't change the display of the adaptor as a Wireless LAN Card.
The update process also caused Windows 10 to start recognizing my Xbox Wireless Controller Adaptor as an Ethernet connection, for some reason? It only started doing this after the botched update, so I'm sure it must be connected to Netgear. Thanks for that, by the way. I still have no idea how I'm going to be fixing that, if it's even possible.
My advice for all of you: throw the A6210 in the garbage and buy a new adaptor. Just do some research on Windows 10 wireless adaptors and toss this one. Even if you manage to get this working, Netgear will just patch in another firmware update to trash your adaptor. They clearly don't care about Windows 10 stability, because I've been having problems with this adaptor dropping connections since I bought it at least a year ago. Sorry if you spent a lot of money not realizing Netgear doesn't care about you if you're using Windows 10.
I'm now looking at an ASUS adaptor.