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Netgear A6210 not showing 5ghz band
Hello, I've purchased this A6210 dongle around 3 months ago, the 5GHz was working fine around 2 month and just one day stopped working. I didn't have the time to try and solve it, so I've just u...
Please close this topic, I found the solution (changing the name of SSID aand PASS)
Please close this topic, I found the solution (changing the name of SSID aand PASS)
I have the same problem. Can you please explain your solution in more detail?
noeltom wrote:
I have the same problem. Can you please explain your solution in more detail?
My guess is that they changed the wifi SSID and password on the router.
Without more details of what you mean by "the same problem" there is no way of knowing of this applies to you.
Let me explain. I have had my Netgear A6210 for several years now and it has worked flawlessly all that time. I can connect to the 2.4GHZ WIFI and the 5GHZ Wifi bands at will. The problem started when I changed my internet provider from Cox Cable to Verizon 5G Home internet service.
The equipment Verizon provided me is the ARC-XCI55AX. This device provides both 2.4 and 5GHZ bands on the same SSID, and it decides which band is assigned to any device connected to it.
With the ARC, the Netgear A6210 will only connect the 2.4GHZ band. If I go into the Netgear and force it to only connect to 5GHZ, it can not see the signal of the Verizon device. Not even the 2.4GHZ side of it.
It I leave the Netgear hardware setting to connect to "2.4 and 5.0" bands, it will only connect to 2.4 GHZ
Any suggestions?
The equipment Verizon provided me is the ARC-XCI55AX. This device provides both 2.4 and 5GHZ bands on the same SSID, and it decides which band is assigned to any device connected to it.
OK. The wifi comes from the ARC-XCI55AX, a modem/gateway router.
I doubt if the router sets the bands. That is usually a client side thing. Have you looked there to see what it is doing? If it really does decide, then the adapter can't do much about it.
Hard to know which causes the blockage, the ARC-XCI55AX or the A6210. Maybe even the host that manages the A6210. probably a Windows PC.
What have you done that tells you that the USB adapter is the issue?
Have you tried running the Windows Network Troubleshooter?
Have you told the A6210 to forget past connections to the SSID involved?
As you can see, lots of places where things can go wrong. You need to investigate them all. Don't jump to the conclusion that the A6210 causes you this grief.
