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Forum Discussion
Unable to uninstall A6210 software
Hi,
Some time ago I had problems getting A6210 software to recognise my adapter and in the process of messing around I have installed two versions of the driver software I now have 1.0.0.32 and 1.0.0.34 installed. I have tried uninstalling both and can uninstall 1.0.0.32 but no matter what I try I cannot uninstall 1.0.0.34. If I uninstall version 1.0.0.32 and try to re-install it the wireless adapter cannot be found (probably due to the presence of version 1.0.0.34)
Can anyone suggest how to remove this troublesome software,
Many thanks,
Iain
4 Replies
Hi isbyrne,
Do you get any error message when trying to uninstall the driver? If yes, please post the screenshot of the error message.JamesGL
Community TeamHi James,
No error message at all, I try and uninstall driver 1.0.0.34 via control panel and all I get is "Failed to Complete Installation" message. I am thinking 1.0.0.32 is working fine as I can connect to the internet.
I have tried uninstalling 1.0.0.32 first but 1.0.0.34 still refuses to uninstall then when I try and reinstall 1.0.0.32 it refuses to recognise the adapter so I have to use system restore to get my internet back.
Thanks,
Iain
If you only installed free standing driver, find the folder where the driver is, delete it. You can choose which driver to use from
device manager.
Hi,
I have now managed to uninstall driver 1.0.034 and have successfully installed the latest Windows 10 driver 1.0.0.35.
I managed after some fiddling to reinstall 1.0.0.34 again and then uninstall it properly, it then accepted the new driver without a problem. It was strange that there was no netgear folder to manually delete on C drive.
Thanks for your assistance,
Iain
