NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

albert1946's avatar
albert1946
Aspirant
Jul 29, 2016

WNA 3100 Wifi adapter with windows 10 operation system

Hi 

I have problems with the Netgear USB adapter WNA 3100 with windows 10, after 2 or 3 days I have no connection to the router.After reinstalling it works for 2 or 3 days !!

Windows trouble shooting says, there is a problem with the USB driver !!

My installed software are Netgear Genie 2..2.0.4 and driver 5.100.148.5

It looks that the driver is not fully compatible with Windows 10

 

Is there a solution ???

 

Greetings Albert

Troubleshooting

5 Replies

  • JamesGL's avatar
    JamesGL
    NETGEAR Employee Retired
    Aug 05, 2016

    Hi albert1946,

     

    Try installing the standalone driver instead of the Genie version.

     

    JamesGL

    Community Team

    • albert1946's avatar
      albert1946
      Aspirant
      Aug 06, 2016

       

      Hi

       

      Thanks for your answer, I'll try the standalone version and will see what the computer will do

       

      Greetings Albert

      • JamesGL's avatar
        JamesGL
        NETGEAR Employee Retired
        Aug 10, 2016

        Hi albert1946,

         

        We’d greatly appreciate hearing your feedback letting us know if the information we’ve provided has helped resolve your issue or if you need further assistance.

         

        If your issue is now resolved we encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The Netgear community looks forward to hearing from you and being a helpful resource in the future!

         

        JamesGL

        Community Team