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LoneWolf12's avatar
LoneWolf12
Aspirant
Aug 17, 2015

wnce4004 with TG1682G issues

My signal strength is at 100% but my wnce4004 refuses to connect while other devices have no problem. After inputing my passkey my wnce4004 tells me "move your device closer to your router or gateway". Is there a solution to this or is this a bug tha must be fix with a firmware update?

 

 

Firmware
Troubleshooting

5 Replies

  • JamesGL's avatar
    JamesGL
    NETGEAR Employee Retired
    Aug 18, 2015

    Hi LoneWolf12,

     

    Welcome to Community!

     

    Can you provide the current firmware version of the adapter? Check if MAC filtering is disabled on your router. It will block new device connecting to your network.

     

    Regards,

     

    JamesGL

    Community Team

     

    • LoneWolf12's avatar
      LoneWolf12
      Aspirant
      Aug 18, 2015

      Of course my wnce4004 is at "V1.0.0.32." My TG1682G has no disable option under mac filter but it is set to "Allow-All".

       

       The "allow-all" feature does the following:

       

      Allow-All(default):All wireless client stations can connect to the Gateway; no Mac filtering rules.

       

      • JamesGL's avatar
        JamesGL
        NETGEAR Employee Retired
        Aug 22, 2015

        LoneWolf12,

         

        Can you install the WNCE4004 close to th main router. Try to install it about 5 feet away from the router. If the same problem, reset the adapter to factory default.

         

        Regards,

         

        JamesGL

        Community Team