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Forum Discussion
billybobcory
May 17, 2015Aspirant
5GHz Light stays "off" EX6200 Why?
I can't get the 5Ghz EX6200 light to stay on solid. I spent an hour on the phone with a Netgear Technician. He told me that unless I have a device that uses 5GHz the Extender 5Hz will not light up. He said that the 5Ghz won't work with an Android phone. I have a Galaxy 5 Active.
This puzzles me because I have a 5Ghz Netgear router at home and my Android connects to it just fine. I told the Netgear expert this and I was told that it depends on what I have installed???? I finally told him that I seem to be wasting our time. I'm and Electrical Engineer, and it is illogical that I can use my Netgear Router at home and connect, but not the Netgear Extender at work. With the same Android phone.
So should the 5GHz lightup and stay lit on the Netgear 6200 or not. When should it light up ? Always or only when there is a connection to and Apple device as I was told by Netgear? Personally I think there is something wrong with the 5GHz portions of this extender. So frustrating!!:mad:
2 Replies
- FairytailVirtuosoCheck user manual page 18 for the LED indicators.
http://www.downloads.netgear.com/files/GDC/EX6200/EX6200_UM_09Jan2015.pdf - iquiaxInitiate
had the same problem when I 1st tried the standard installation
what you need to do
1. log into the netgear set up page
go to the 5ghz wifi setup, under channel choose 44
2. log into your router set up page
go to the5ghz wifi setup, under channel also choose 44
then the 5ghz connection led should light up on your extender right away.
hope this helps