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billybobcory's avatar
billybobcory
Aspirant
May 17, 2015

5GHz Light stays "off" EX6200 Why?

I can't get the 5Ghz EX6200 light to stay on solid. I spent an hour on the phone with a Netgear Technician. He told me that unless I have a device that uses 5GHz the Extender 5Hz will not light up. He said that the 5Ghz won't work with an Android phone. I have a Galaxy 5 Active.

This puzzles me because I have a 5Ghz Netgear router at home and my Android connects to it just fine. I told the Netgear expert this and I was told that it depends on what I have installed???? I finally told him that I seem to be wasting our time. I'm and Electrical Engineer, and it is illogical that I can use my Netgear Router at home and connect, but not the Netgear Extender at work. With the same Android phone.

So should the 5GHz lightup and stay lit on the Netgear 6200 or not. When should it light up ? Always or only when there is a connection to and Apple device as I was told by Netgear? Personally I think there is something wrong with the 5GHz portions of this extender. So frustrating!!:mad:

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