Arlo basestation disables 2.4ghz band on ex8000 as access point

Question

Somewhat weird but worth mentioning. On 2 different routers the Arlo basestation 4500 did not function when then 2.4ghz was disabled on the routers. When connected on my netgear ex8000 (as accesspoint) with 2.4ghz enabled , it disabled the 2.4ghz band.

DexterJB · Answer

Hi Harry63, what is the firmware version of the EX8000? Does the issue persist if you have the base station wired to the main router? Also, have you tried setting up the EX8000 in extender mode?

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Dexter

Harry63 · Answer

Hello Dexter,Here are my specifications:Router&nbsp;EX8000, Firmwareversion:&nbsp;V1.0.1.206Arlo Basestaion VMB4500r2, firmware 1.15.01_3092_d878851&nbsp;I have not tested in Extender mode, this is not an issue for me.&nbsp;Regards,Harry

DexterJB · Answer

Hi Harry, the EX8000 is an extender and not a router.

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NETGEAR Team

Harry63 · Answer

The ex8000 is setup as an access-point. I now have two ex8000 as access points. All works fine but on both the basestaiton disables the 2.4ghz band

DexterJB · Answer

Hi Harry, that is quite unusual, does the issue persist if you have the base stations wired to the main router?

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Dexter

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Arlo basestation disables 2.4ghz band on ex8000 as access point

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