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Forum Discussion

Sandpipa's avatar
Apr 17, 2020
Solved

Can’t connect N300 wireless range extender

Hi, I'm trying to connect my N300 range extender for the first time.

 

I've tried the WPS method, but the router light doesn't come on.

 

Therefore I've tried the second method, but can't see a NETGEAR_EXT network to connect to.

 

Please can anyone help?

 

Many thanks in advance.

7 Replies

  • Just to add, I'm trying to connect to a TalkTalk router. Thank you!

    • plemans's avatar
      plemans
      Guru - Experienced User

      maybe the netgear was setup prior. Try a factory reset. While the extender is fully powered on, push and hold reset for 7-15 seconds. The lights should flash wen you've held it long enough. 

      Then try the install.

      You can also hardwired into many of netgears extenders (not all) and set it up that route.

       

      Btw, if you still have issues, some of talktalk routers don't play friendly with extenders as they make their own. Which one do you have specifically?  

      • Sandpipa's avatar
        Sandpipa
        Tutor

        Hi, thanks very much for replying, much appreciated.

         

        i've just tried the factory reset but it's still not recognising the router, unfortunately. The model is DSL-3782.

         

        How would I do it via hardwire? Just plug an ethernet cable into both devices and follow the same procedure?

         

        Many thanks again!