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Forum Discussion

tdnishio's avatar
tdnishio
Aspirant
Apr 27, 2021

Device: Red light stays on N300 EX2700 even if plugged in next room

5 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    Which red light? It has several led's. 

    What router is the EX2700 connected to?

    Did you set it up using wps or using the installation assistant?

     

    • tdnishio's avatar
      tdnishio
      Aspirant

      Red light stays on the Device.  

      Router is from my internet provider Consolidated Communications.

      I believe it was installed using Netgear's installation protocol.

       

      If you need more clarity than what I have provided, please let me know, what more specific you need.

       

      • plemans's avatar
        plemans
        Guru - Experienced User

        tdnishio wrote:

        Red light stays on the Device.  ----Which led? That's key.

        Router is from my internet provider Consolidated Communications.---that told me nothing. What actual router is it? 

        I believe it was installed using Netgear's installation protocol.----which protocol? there's more than 1 way to install it which is why I asked. 

         

        If you need more clarity than what I have provided, please let me know, what more specific you need.----Yes I need more clarity. Actualy details helps. I'm not there to see whats going on or what you did so you need to be specific.