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lmartin888's avatar
lmartin888
Aspirant
Sep 25, 2018

EX2700 - Connectivity issues with Devices

Just tried to set up my extender. 3/4 of the lights are green... Power light is green, WPS is green, and Router is green, but device will not light green, it doesnt light up at all, even red. When i go into my wifi networks, it does not appear that the extended network (my network_EXT) has been created that the directions say should be there. 

 

I followed all directions, but i must be doing something wrong? 

3 Replies

  • StephenB's avatar
    StephenB
    Guru - Experienced User

    If you are seeing NETGEAR_EXT, then join that (it should be open).  Then complete the setup by browsing to mywifiext.net.

     

    If you aren't seeing that, then reset the extender and try again.

    • lmartin888's avatar
      lmartin888
      Aspirant

      Not seeing any option for an EXT network, my own or the netgear one. I have reset to factory settings 3 times. 

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        lmartin888 wrote:

        Not seeing any option for an EXT network, my own or the netgear one. I have reset to factory settings 3 times. 


        I think something is wrong with the extender hardware.  

         

        If this is a new purchase, see if you can exchange it with the seller.  If that is not possible, you can do an RMA through netgear support (my.netgear.com).