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Forum Discussion

cpalmas's avatar
cpalmas
Aspirant
Nov 25, 2018

Ex3110 xbox one connectivity

My extender was working great until a few days ago. It disconnected my from my xbox one and now won't reconnect. Any time I try to connect, i get a message saying my xbox can't get an IP address. I've exhausted my limited knowledge trying to get this working. Any advice is much appreciated.

12 Replies

  • StephenB's avatar
    StephenB
    Guru - Experienced User

    What is the status of the four LEDs (Power, Router, WPS, Device).

     

    Are you able to connect to the extender network with other devices?

    • cpalmas's avatar
      cpalmas
      Aspirant
      The LEDs are all green. I'm able to connect my phone and smart tv to the extender, and I'm able to connect my xbox to my original network. It's jus not as strong which is why I bought the extender
      • StephenB's avatar
        StephenB
        Guru - Experienced User

        So you can connect with other devices, but the xbox isn't seeing the extender wifi???