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Forum Discussion
FusedGlassDave
Jan 18, 2023Tutor
EX6100V2 Extender - Change router SSID
Our extender was set up with an incorrect name for the router WiFi SSID - it points to another access point in the house, instead of to the WiFi port set up in the router.
I see no way to change the router SSID in the extender. Do I have to do a complete reinstall of the extender?
- if you get to the installation page, its not installed. That only pops up if its not connecting/installed properly. 
9 Replies
- plemansGuru - Experienced UserI would. And I'd use the installation assistant. Factory reset the extender and set it up using the installation assistant. 
 To factory reset, push and hold the reset button for 7-15 seconds while powered on.
 Here's a video of how to use the assistant.
 https://www.youtube.com/watch?v=yJVklshxBMk- Thanks for the tip! 
 I have now re-installed the extender multiple (5? 6?) times. Windows shows the connections to the extender SSIDs are "Connected, secured". So all seems to be going swimmingly well, except:- When I attempt to access the Internet through either of the extender SSIDs, I always get a long pause, and then an Edge error screen that shows a message along the lines of "[name of site} DNS address cannot be found." (Essentially the same thing happens when using Chrome.) 
 Any idea what's going on there?- plemansGuru - Experienced UserWhat router is it connected to? what firmware is on the extender?