No internet connection. I used the extender for months with no issue and now there is no internet connection. I have factory reset multiple times and changed SSID. Please help :)

I figured out how to upgrade the firmware and performed a factory reset. I ran through the setup and exactly the same thing happens. Connects to extender but NO INTERNET connection. I attached a shot to show the firmware update has been completed.

EX6150/AC1200 WiFi range extender NO INTERNET

9 Replies

Christian_R
NETGEAR Employee Retired
Dec 21, 2018
Hello maxpowerwarden,

1. What FW version is your extender on?

2. What devices are having issues connecting to the extender?

3. Are devices able to connect to the router/modem?

~Christian
- maxpowerwarden
  Aspirant
  Dec 22, 2018
  Hi Christian,
  
  Not sure about the firewall but I have no issues, at all, with my laptop on Windows XP and my Samsung Note 8 connecting through the wireless router.
  
  I attached a screenshot of the available networks. The one to which I am connected works perfectly and the two newly created extender networks will not connect to the internet.
  
  Cheers,
  Roscoe
  - StephenB
    Guru - Experienced User
    Dec 23, 2018
    maxpowerwarden wrote:
    Not sure about the firewall ...
    
    "FW" meant "firmware".
    
    When you connect to the extender networks, can you reach www.mywifiext.net? That isn't on the internet, it is the extender's management web interface.
    
    If you can, please post the screen that shows the extender status and the firmware version.

Forum Discussion

EX6150/AC1200 WiFi range extender NO INTERNET