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Forum Discussion
Lucybuu
Jul 26, 2016Follower
EX6200 wifi extender is frozen. won't reset - frozen with the numbers 1-5 lit up.
In tears here with this thing. I've hardly used this machine: it's been sat safely on a shelf for a year. I managed to get it working a few weeks ago after hours of faffing, only to turn it off a...
DarrenM
Jul 29, 2016Sr. NETGEAR Moderator
Hello Lucybuu
If the extender is completely locked up and reset is not working then I would contact support if the extender is still under hardware warranty.
https://www.netgear.com/support/contact.aspx?cid=wmt_netgear_organic
DarrenM