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jefferis's avatar
Feb 23, 2017

EX6200 Wireless Extender won't connect to Asus RT-AC68U

I am having trouble extending my Asus RT-AC68U router.   My security is WPA2 Personal AES   on the router.  The  Netgear sees the network easily enough but fails to connect either at 2G or 5G. The message is only that it "failed to connect".   The range is close.   I am at a loss as to what I might do.  

The setup said something about entering the 6200's mac addresses, but I don't see where I might add those or if it is even needed... 

 

I do get this message on the ASUS  

The WAN IP is not the external IP. External IP-based services will not work.

 

But I'm not trying to create a WAN, so I'm not sure if that is relevant. 

 

Any help greatly appreciated

1 Reply

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Hello jedderis

     

    There might be a location in your routers settings where you enter the mac address of extender which will put it on a allow list.

     

    DarrenM