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Forum Discussion

bzyc's avatar
bzyc
Tutor
Nov 27, 2021
Solved

EX6250 Mesh Extender doesn't work after NightHawk app update

Hi folks, the most recent Android Nighthawk app update made me unable to use my mesh extender EX6250 anymore for some reason. I've since factory reset the mesh extender, and tried to reconnect, but ...
Apps
Installation
Nighthawk Mesh
Troubleshooting
plemans's avatar
plemans
Guru - Experienced User
Nov 27, 2021

Try factory resetting the extender and then set it up using the installation assistant and NOT wps. 

 

  • bzyc's avatar
    bzyc
    Tutor
    Nov 28, 2021

    Thanks plemans . Can I please check, when you refer to "installation assistant", do you mean the Nighthawk App or something else?

    - If it's something else, can you please pass me the URL for it?

    - If it's the Nighthawk App, then that's what I'm having trouble with. The Android Nighthawk app closes down everytime i get to "Personalise Settings" during setup, so I'm never able to complete the setup.

     

    Thanks in advance.