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Forum Discussion
jbondage
Oct 23, 2015Aspirant
EX7000 LEDs Blinking
I have a Netgear EX7000 Nighthawk range extender that has been set up for about 4-5 months now. It has worked great up until now. I noticed the WPS, 2.4ghz and the 5g leds are blinking on it. I pow...
nhann
Oct 27, 2015NETGEAR Employee Retired
Hi jbondage,
Please see page 8 of 76 for more information about the LEDs:
http://www.downloads.netgear.com/files/GDC/EX7000/EX7000_UM_21dec2014.pdf
It sounds like the connection is just jumping from good to optimum. You can try moving the EX7000 closer to the router to see if the lights act differently.
Another option is to perform a full factory reset (page 45 of 76)
but if there aren't any internet drops then the extender is working normally
- jbondageOct 28, 2015Aspirant
While I was on the phone the other day with someone from tech support to do a hardware check, the range extender was in the same room as the router (2 feet from it in fact) and it was still blinking.
Now that I have updated the firmware on the router, yesterday morning and this morning, the actual router had to be reset because the wifi just stopped working. In fact, before I power cycled the router, the main wifi SSID wasn't even showing up when I a wifi device in the same room as the router.
The lights on the extender still blink even after all firmware updates. After I power cycled the router this morning, I had to reconfigure the extender because when I tried to connect it to, it came up and said it wasn't connected to the internet.
Something tells me that there may be a bug in this device that hasn't been figured out yet.
- nhannOct 29, 2015NETGEAR Employee Retired
Hi jbondage,
You mentioned that the router had to be reset. Was this a complete factory reset to defaults?
Which router are you using with the extender?
" In fact, before I power cycled the router, the main wifi SSID wasn't even showing up when I a wifi device in the same room as the router. "
Can you please clarify where you were checking the SSID? When you have another device in the same room as the router, you do not see it in the Extender's setup to select a WiFi network? or when on your computer, you do not see the router's SSID?
Do you have access to the internet when just connected via an ethernet cord to your computer?
- jbondageOct 30, 2015Aspirant
I have not done a factory reset on the router because there are setting that Netgear Support made that I don't know what to put back. I am using a netgear WNDR4300 Router. When I was trying to check the SSID as previously mentioned, I was in the same room as the router, about 1-2 feet away.
This morning, there was no internet at all. On the desktop computer that is connected with a LAN cable, I had no internet. I opened a browser to connect to the router's set up page and I couldn't even access the router. I put in 192.168.1.1 and nothing would come up. I had to power cycle the router all over again.