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Forum Discussion
spricevancouver
Jun 20, 2022Aspirant
ex7000 sets up but won't recognize password
i upgraded my modem/wifi box and tried multiple times to reinstall, reset the extender , the install seems to work but when i try the 2g or the 5g band it won't accept the password, i left the password as the network one and tried setting it to a different one in the setup but still won't recognize the password. it shows up on every device i try but will not let me in. any help would be greatly appreciated
regards
13 Replies
- plemansGuru - Experienced User
Are you installing with wps or using the installation assistant?
What router are you connecting it to?
Are you using any special characters or spaces in the ssid/password?
- spricevancouverAspirantInstalled with the install genie, and no special characters in the password and I am using the new share fiber gateway2.0
- plemansGuru - Experienced User
What actual model gateway is it? (look on the label)