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kjshan's avatar
kjshan
Tutor
Dec 23, 2019
Solved

EX7300 extender works with iOS and Roku but not Windows

I configured my NetGear extender using the 2G/5G bands and one name/password. However my devices will connect except my Windows computer. I think it my be something in my security settings or IP settings that are in conflict. I am using Spectrum for internet and Roku/Fire sticks to stream TV and mostly iPad/MacBooks for personal devices. We have 2 windows laptops for business use we can’t connect. When we unplug NetGear there is no problem using WiFi. I think I had to change something to get the Roku to work, but I don’t remember what I changed, maybe static IP?

Any suggestions? Thanks!
  • Have you went into your window's device, "forgot" the network, and tried to reconnect?

    What error are you getting? 

    What spectrum router is it?

    do your work laptops connect with a vpn?

     

7 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    Have you went into your window's device, "forgot" the network, and tried to reconnect?

    What error are you getting? 

    What spectrum router is it?

    do your work laptops connect with a vpn?

     

    • kjshan's avatar
      kjshan
      Tutor

      It appears that forgetting the WiFi network and reconnecting did the trick - thank you for the reminder/tip! I have used this NetGear Extender before, and I guess it remembered when I tried it unsuccessfully in the past. Now we are good to go with all of our devices.