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Nakiami's avatar
Nakiami
Guide
Aug 30, 2021
Solved

EX7700 Nighthawk X6 Extender limited to ~54mbps

I've got the EX7700 Nighthawk X6 Tri-band WiFi Mesh Extender set up as a wifi extender connected over 5GHz to my Archer VR1600v v2 router.

 

I can't get internet down speeds above ~54mbps.

 

Connecting to the router wifi directly gives me the expected 250mbps+ internet speed.

 

Looking at the Netgear UI, it claims to have a 866mbps connection to the router.

 

If i plug the EX7700 into the router using a cable, I get the desired speeds.

 

I have WMM enabled, and I'm using "802.11a/n/ac mixed" with WPA2-PSK+AES.

 

I have tried a hard reset and reconfiguration of both the router and EX7700.

 

I have the latest firmware on both the router and the EX7700 (V1.0.0.216). I also tried downgrading the firmware to V1.0.0.206, but that made no difference.

 

Any ideas?

  • the only other thing I'd try would be trying it on a different router. 

    A friend/family member that you can try it on. 

    If it doesn't work on that, then its a hardware issue and I'd open a support case. 

    click on "mynetgear" at the top. from there you can register an account and the device. That'll let you check warranty/support 

14 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    what speed do you get if you hardwire into the extender? 

    did you set it up using wps or using the installation assistant?

    • Nakiami's avatar
      Nakiami
      Guide

      Hi, thanks for your response. I have tried setting up the extender using

      1. the assistant in the browser
      2. the nighthawk app
      3. WPS.

      If I hardwire my computer to the extender, I get the same slow speed.

      • plemans's avatar
        plemans
        Guru - Experienced User

        do you have different router you could try it on? 

        the 54mbps is what I'd expect from a 2.4ghz but not the 5ghz.