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Forum Discussion
Nakiami
Aug 30, 2021Guide
EX7700 Nighthawk X6 Extender limited to ~54mbps
I've got the EX7700 Nighthawk X6 Tri-band WiFi Mesh Extender set up as a wifi extender connected over 5GHz to my Archer VR1600v v2 router.
I can't get internet down speeds above ~54mbps.
Connecting to the router wifi directly gives me the expected 250mbps+ internet speed.
Looking at the Netgear UI, it claims to have a 866mbps connection to the router.
If i plug the EX7700 into the router using a cable, I get the desired speeds.
I have WMM enabled, and I'm using "802.11a/n/ac mixed" with WPA2-PSK+AES.
I have tried a hard reset and reconfiguration of both the router and EX7700.
I have the latest firmware on both the router and the EX7700 (V1.0.0.216). I also tried downgrading the firmware to V1.0.0.206, but that made no difference.
Any ideas?
the only other thing I'd try would be trying it on a different router.
A friend/family member that you can try it on.
If it doesn't work on that, then its a hardware issue and I'd open a support case.
click on "mynetgear" at the top. from there you can register an account and the device. That'll let you check warranty/support
14 Replies
- plemansGuru - Experienced User
what speed do you get if you hardwire into the extender?
did you set it up using wps or using the installation assistant?
- NakiamiGuide
Hi, thanks for your response. I have tried setting up the extender using
- the assistant in the browser
- the nighthawk app
- WPS.
If I hardwire my computer to the extender, I get the same slow speed.
- plemansGuru - Experienced User
do you have different router you could try it on?
the 54mbps is what I'd expect from a 2.4ghz but not the 5ghz.