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Forum Discussion
RCDSOUZ
Jul 26, 2026Aspirant
EXS27 BE5000 Constantly Dropping!
I have this issue SINCE I PURCHASED this expensive wifi7 extender.
ALL my IOS devices continue to drop for 10-30 seconds on a daily basis.
WITH NO FIX insight. no matter any update i do. The realbility of this extender is horrile.
Iv reinstalled/resetup multiple times
Changed channels.
Done anything i can find on google, with NO FIX.
12 Replies
- HappyCatLuminary
RCDSOUZ wrote:
ALL my IOS devices continue to drop for 10-30 seconds on a daily basis.
iOS devices drop WiFi exactly one time every 24 hours?
They reconnect without you doing anything, and remain connected until the next day?
- RCDSOUZAspirant
No randomly
Wifi is still connected but no internet
- FURRYe38Guru - Experienced User
What host wifi router is the EXS connected too?
Distance in between the host wifi router and EXS extender? 30 feet would be starting distance depending on building materials.
What channels are you using on the host wifi router?
Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any WiFi neighbors near by? If so, how many?
What firmware is on the EXS?
RCDSOUZ wrote:
I have this issue SINCE I PURCHASED this expensive wifi7 extender.
ALL my IOS devices continue to drop for 10-30 seconds on a daily basis.
WITH NO FIX insight. no matter any update i do. The realbility of this extender is horrile.
Iv reinstalled/resetup multiple times
Changed channels.
Done anything i can find on google, with NO FIX.- RCDSOUZAspirant
My main Nighthawk RS700 router is top floor
Extender in middle floor
I have played around with those channels you mentioned with no help.,
There is only 5 networks around
Firmware 1.0.1.34
- FURRYe38Guru - Experienced User
Distance in between the host wifi router and EXS extender?
What FW is on the RS router?
- StephenBGuru - Experienced User
RCDSOUZ wrote:
ALL my IOS devices continue to drop for 10-30 seconds on a daily basis.
Do other devices also drop?
Try measuring the main wifi speed at the extender location (with the extender off). Use the free Ookla speedtest app. In extender mode, it needs a solid connection to the main router.
Also, if both networks are strong at the client location, then the client device may be switching sometimes between the network and the router.
- WarmHelp_NTGRNETGEAR Expert
Hi RCDSOUZ,
I have sent you a private message. Please kindly check it when you have a moment.