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Forum Discussion

cmcpress's avatar
cmcpress
Follower
Mar 23, 2017

Model EX6000 unable to enter Extender mode

Just bought an EX6000 and am beginning to set it up.  I placed the extender into the same room as the router and plugged it in.

 

On plugging it in, the Power LED is Orange. WPS/Mode LED is off.


*  Press the Power on/off button.
*  Power light becomes green. WPS/Mode LED still off.

*  Press WPS/Mode Button for more than 5 seconds.

*  Power light turns orange. WPS/Mode Button blinks green.

*  Power light turns green. WPS/Mode Button turns off.

The Extender doesn't seent to want to enter Extender mode - can anyone help with this?  Is this a faulty device?

5 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Hello Cmcpress 

     

    Are you able to get into the GUI and try to flash the firmware again?

     

    DarrenM

    • TimUK1's avatar
      TimUK1
      Aspirant

      I bought this model yesterday, and had the same experience as cmcpress.

      However, on accessing mywifiext.net and starting the setup, I found that it now gives the option of changing the mode through the GUI, rather than using the buttons on the product. This is quite different from what the the manual says, and the setup completed without any further problem.

       

      Hopefully others facing the same problem with find this thread and not struggle needlessly. And hopefully Netgear will change the manual and/or the product so that they are consistent with each other. 

      • WBM1's avatar
        WBM1
        Aspirant

        I have just bought an EX6000. I have the same problem, but it won't switch to extender mode via the pc either. Is there something else to try?

        thanks