My EX2700 won't connect to my new router

Question

My EX2700 worked fine with my old router, but since I got a new router I haven't been able to connect the two.
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When I plug the extender in next to the new router and then go to "mywifiext.net" I get a message saying "You are not connected to your extender's WiFi network". I've tried my WPS method to no avail either.
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All my other devices can see and connect to my new router...all except my EX2700 that is.
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Any ideas?

nlbngr · Answer

Sorry Christian,
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I was wrong...After I got the "You are not connected to your extender's WiFi network" message, I reloaded the window and was then able to connect and set up the extender. I still get the message when I go back to "mywifiext.net" but I do have wifi access now, so I'll ignore it. Odd.
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The short answer is that it's working and that's what counts, right? Thanks for your help.

Christian_R · Answer

Hi nlbngr - Please perform a factory reset on the extender by pressing the small button with a pin/needle. After, locate the "NETGEAR_EXT" network and connect to it. Once connected, browse to www.mywifiext.net and follow the setup instructions.

~Christian

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~Christian&nbsp;

nlbngr · Answer

Thanks Christian,
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I hadn't tried that yet... I don't know why. It didn't work though.
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I'm still getting a connection between the extender and my computer/devices, but no apparent connection between the extender and the new router.
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It's frustrating because it worked fine with the old router. I don't suppose it should matter that the old router was DSL and the new router is Cable?

Christian_R · Answer

Hi nlbngr,&nbsp;

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The difference between the 2 routers shouldn't be an issue. Just to clarify, for your devices that are connected to the extender do they have access to the internet?

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~Christian&nbsp;

nlbngr · Answer

Christian,
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No... my devices cannot connect to the internet when I have chosen my extender's network.
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 I even tried connecting via my Kindle, thinking that perhaps there was an iussue with my computer's network adapter, but I get the same result: "You are not connected to your extender's WiFi network".

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My EX2700 won't connect to my new router

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