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Forum Discussion
KenzaXI
Jul 13, 2018Follower
Netgear EX2700 WiFi extender suddenly stopped working?
Hi, I brought a Net Gear N300 EX2700 WiFi Range Extender on 9th January 2018. It had been working great until yesterday, all of a sudden yesterday, all my devices were able to connect to the extender but there was no internet. I connected the devices to the router to check if the Router was the cause, but the Router had no issues and had internet. I checked the lights on the Extender, and every light on the extender was on and Solid Green. I have Restarted the router at least 3 times already (I made sure to give it at least 5 mins before restarting again, and when I turned the power off for the extender, I made sure to wait at least 30 seconds before turning it back on). I even Factory reset the extender and reconected it to my router but no luck, it keeps giving me the same response, all lights on and Solid Green, but no internet. On my devices, the messages change between 3 messages: "Connected, No Internet", "Authencation failed", "Failed to obtain IP Adress". I have spent hours trying to fix this issue, have looked through many forums and guides, even re read the entire manual around a dozen times and still no luck. This is my last resort, I don't want to replace this since I've only had it for about 7 months, not even an year.
The main Device I connect to the extender usually is my mobile smartphone, Samsung Galaxy S6 SM-G920F
Any and all help is appreciated, Thanks.
4 Replies
- RadwinAspirant
Same issue as above. Worked for about 2 weeks then stopped. Have tried everything previous poster tried including factory reset. Can connect to router with any device, but they all say "No internet connection". Will you publish the response that was emailed to the previous poster?
- tuna_on_ryeAspirant
- StephenBGuru - Experienced User
tuna_on_rye wrote:
I am having the same problem. It worked fine and it just stopped working. That is, I can no longer connect to my wifi Tuna_EXT. It has worked fine for a year. See attached screengrab.
Actually your symptom sounds a bit different. Others on this thread can connect to the extender network, but are having trouble reaching the internet or their router. You aren't able to connect to the extender network.
Did you try restarting the extender? You could also try resetting the extender, and then setting it up again.