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MichaelAE's avatar
MichaelAE
Aspirant
Jan 24, 2018
Solved

Netgear Nighthawk X4 AC2200 Wi-Fi Extender Wall Plug Edition (EX7300-100AUS) keeps asking for passw

Hi,

My ex7300 extender has started to cause a problem in the last 2 weeks. Every morning the extender asks for the wifi password but it does not recognise the password. It requires the extender to be switched off and then back on again and then the extender will work until the next morning when the same problem occurs. I have updated to the latest firmware but the problem persists.

 

Can you please assist.

 

Regards,

Michael.

  • Hi MichaelAE,

                              Region only limits the number of channels available for that region, but changes in environment or devices might need modification in wireless channel. So any router which belongs to any region must give a choice to modify wireless channel. You need to change the wireless mode on your WPN802 to modify wireless channel.

9 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Try to factory reset the extender by holding the reset button for 10 + seconds then set up the extender again like a new install. Also you may want to tell your devices to forget that network untill you have it setup again then connect those devices.

     

    DarrenM 

    • MichaelAE's avatar
      MichaelAE
      Aspirant

      Hi Darren,

       

      I tried the solution below. However unfortunately this does not resolve the issue. Are you able to assist further.

       

      Thanks,

      Regards,

      Michael.

      • jvasanth1984's avatar
        jvasanth1984
        Virtuoso

        Hi MichaelAE,

                                  Can you check and modify wireless channel on your router/gateway to see if you witness this issue? Are you coming across this issue after firmware upgrade?