Hi - My Netgear Powerline 1000 booster has worked fine I then got a new modem. Now I cannot get any devices (ipad &iphone) logged onto the signal despite that all the LED indicators are showing green/blues. I have attempted two or three Factory Resets with no success. If I "forget" the network, I can pick up the signal, input the password and the signal appears to let me progress, but the Wifi then fails, reporting "No Internet Connection". Also if i try to connect via Mac Book through "system Preferences" "I get "Wi-Fi does not have an IP address and cannot connect to the Internet." I have turn the extender off, factory reset etc. Nothing works can anyone help please?

Ok, i have got it running. I started from the beginning again, I replaced all cables, did factory reset on modem and netgear and got the ethernet cable to computer and netgear working, range extender is now also working. I don't really know what I did, but thanks Stephen B for your input.

Netgear Powerline 1000 PL1000 - wifi access failing

10 Replies

StephenB
Guru - Experienced User
Dec 26, 2018
Have you tried a different LAN port on the new modem?

Also, is the link LED light on the modem port?
- Stuartzm
  Aspirant
  Dec 26, 2018
  Hi StephenB
  
  Thanks for your suggestions. Yes I have 4 Lan ports and tried them all. Also lights on the modem port is lit when the cable is connected , but they do flicker. Same issue persists.
  
  Any further suggestions will be appreciated. My Modem has a new network name and password of course. Do I need to allow/authorise access (somehow) to the netgear expander to connect to my modem?
  
  Cheers Stu
  - StephenB
    Guru - Experienced User
    Dec 27, 2018
    Stuartzm wrote:
    
    Do I need to allow/authorise access (somehow) to the netgear expander to connect to my modem?
    
    Normally not, since it is connecting over ethernet and not wifi. Though if your new modem is set up to use mac address filtering (blocking unknown devices from connecting), then you should probably try turning that off for now.
    
    Stuartzm wrote:
    
    Thanks for your suggestions. Yes I have 4 Lan ports and tried them all. Also lights on the modem port is lit when the cable is connected , but they do flicker. Same issue persists.
    
    Just to be clear - the Link LED for the router LAN port that is connected to the PL1000 is lit?
    
    Also, have you tried connecting a device to the PLW1000 (wifi module's) ethernet port, and see if that connects?

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Netgear Powerline 1000 PL1000 - wifi access failing