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RobTripp's avatar
RobTripp
Initiate
Sep 27, 2015

netgear wifi extender wn3000rp - cannot access the main pc from the wifi laptop

I have networked a laptop via wifi to a PC using a HomeHub and the WN3000RP.  If I connect the Laptop via this 'Ext' connection I cannot access the PC, but can see it in the network list.  If I connect the laptop directly to the HomeHUb and on to the PC (not using the Externder's wifi connection), I can access the PC.  The PC can access the Laptop both on the direct HomeHub wifi and via the 'Ext'   wifi link.  I have tried resetting the Extender, but with no success.  As I can access both PC and Laptop via the Homehub/wifi it seems as though the Extender is blocking access to the Laptop from the PC.

 

Any suggestions, please?

Hardware
Network problems
Security
Troubleshooting

3 Replies

  • Linda92714's avatar
    Linda92714
    Aspirant
    Sep 28, 2015

    I've been having the same problem for two weeks. My router is working fine. My iPhone and iPad find the Extender, CG3000D-1CXNAS, and seem to connect to it, but EVERY website asks for authentication - espn.com, apple,com, etc. Exception is Yahoo, which says it cannot connect to the server. I have done a factory reset; have said "Forget this Network", then re-entered my password and was able to JOIN the network, but same results many times. 

    • nhann's avatar
      nhann
      NETGEAR Employee Retired
      Sep 30, 2015

      Thank you RobTripp for sharing your steps!

      ----

       

      Hi Linda92714,

       

      Let us know if RobTripp's steps work for you.
      You can also try temporarily disabling your antivirus to see if your network issue is being affected by the firewall.

    • RobTripp's avatar
      RobTripp
      Initiate
      Sep 28, 2015

      Noted. 

      I found Netgear Genie on the Netgear site and installed it.  This gave me a view of the network overall using the 2 wifi connections for the laptop: the Hub and the Extender (Ext).  It was obvious that the extender was being blocked by a Firewall (Norton IS 2015) so I wrote a new traffic rule for each computer specifically allowing in/out communication between the 2 computer identified specifically by IP adress of each.  I then moved that rule to the start of each PC's NIS Traffic rules (as everything else is subordinate.  I works!  Netgear Genie takes a few moments- minutes to find all the devices, but it worked.

      COuld your problem be a 'rule' issue?

       

      Here's the link to Netgear Genie:

      http://www.netgear.co.uk/home/discover/apps/genie.aspx