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RogerBristol's avatar
RogerBristol
Aspirant
Feb 20, 2020
Solved

Netgear WN3000RP wont connect to website.

My Ipad and Mobile recognise the extender in settings with a "tick" but will not open a website. Have manually entered the DHCP settings for the extender and router but makes no difference.  Have double checked by first placing the extender close to the router.  Extender has previously worked until I had to re-start my BT router.  Grateful for any ideas

  • At last. Switching off the power sockets at the control box for 10 seconds has worked.  Recently, had been trying to link the wifi facility on a new TV recorder to the extender. Perhaps that was the interference.

9 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    did you try resetting the wn3000rp and re-doing your setup? Mabye something was corrupted when rebooting the BT device. BT isn't known to be the best device :(

  • KevinJ_K's avatar
    KevinJ_K
    NETGEAR Employee Retired

    Hi RogerBristol,

    Thank you for the message. Here is a link to the WN3000RP Frequnetly Asked Questions KB article:

    https://kb.netgear.com/19070/WN3000RP-FAQs

     

    You might also want to try and reset the extender. This can be accomplished by inserting a paper clip in the reset hole on the back of the unit and hold it until the extender status LED flashes amber.

     

    Regards,

    Kevin K., NETGEAR Community Team

    • RogerBristol's avatar
      RogerBristol
      Aspirant

      Thanks Kevin. Meant to say had tried a factory re-set as you describe but no change.  Will go to the FAQs.

      • plemans's avatar
        plemans
        Guru - Experienced User

        Did you do setup with wps or the installation wizard? 

        Try the install wizard instead of wps