NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
New EX7300 cannot connect to admin page after firmware update
Just set this unit up. Working...next login to admin I downloaded the new software/firmware, now cannot access the setup page. I did factory reset three times, no joy.
I cannot get my free support because...the product is not listed in my account and I cannot register the product because it says it's already registered so... All I can think is to drop kick this thing back to Amazon.
The support website endless loop is infuriating.
2 Replies
Dear support,
Not sure if others had similar, but after similar steps I eneded up with new firmware, but on login screen it looks like the "login" button does not triggers any action, and I cannot login to the settings.
Similarly, after doin a factory reset, the "setup new device" button does not starts any sort of action. I tried the login screen both on Edge browser and Chrome, same results. My local settings are hungarian, not sure if that has anything to do with the function. I simply seem like regarldess if I enter my email + passowrd, nothing happens upon "login" button push.
Thank you for your help in advance,
Attila
