Nighthawk AX8 AX6000 can not connect to internet for 2.4 GHZ channel

Question

I purchased the Nighthawk AX8 at 15 Dec 2021, recently this router can not connect to internet by 2.4 GHZ channel.

As I make the different name for 2.4 and 5 GHZ channel.

The 5GHZ channel works fine.

I tried to reset the Nighthawk AX8 so many times, but the issue still same.

Also i do not know why my Nighthawk AX8 does not has any support and warranty, as i just purchased it for less than half year.

sugaronline · Answer

No.as i mentioned, only the AX8 has issueif i turn off AX8, my home's internet are all good, except some place signal is too low.i paid almost $500 for AX8. how come it does not has warranty?it just half year. and has issue now.

plemans · Answer

1. what firmware is on it?&nbsp;
2. what method of setup did you use? wps, setup with the app, setup with the installation assistant?&nbsp;
3. what router did you connect it to?

sugaronline · Answer

sorry, i can not find the Firmware version.

i am using mywifiext web page to setup the wifi extend.

Also i click the Firmware update from mywifiext, it is the latest version.

I use it to connect to Vodafone wifi hub 2.0.

every time, after i reset the ax8, the connection works fine. but after sometime. i will lost the internet connection.

sugaronline · Answer

sorry. got the firmwareHardware Version:&nbsp;EAX80Firmware Version:&nbsp;V1.0.1.70_1.0.2

plemans · Answer

Have you went into the vodafone device and set it up with a static address?&nbsp;
I've seen tons of issues with that router. ISP routers aren't that great of devices.&nbsp;

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Nighthawk AX8 AX6000 can not connect to internet for 2.4 GHZ channel

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