Nighthawk x4s

Question

Extender was working great for 8 months but now no longer working. Only light on is power. I have reset but still nothing. Can't recognize router now which is a cisco. I have not changed any settings.

Original set up was a nightmare but Netgear was able to help out. No longer under warranty and they want $90 to help.

plemans · Answer

Are you trying to reinstall it using the wps method of install or using the smart installation wizard?

I'd highly recommend setting it up via the installation wizard when you're using a router from a different manufacturer.

Kay01 · Answer

Can't locate the smart wizard. Do you have a link. I did the guided assistance but still can't connect.&nbsp;&nbsp;

plemans · Answer

The support site has an install video. I think its the 2nd video if you click the over button. About 2 minutes in, it shows the installation wizard being used.

https://www.netgear.com/support/product/EX7500.aspx

Kay01 · Answer

Thanks. I found it and was able to get the wifi light to go on but still nothing. I liked this product but this is too time consuming. It will be returned.&nbsp;

plemans · Answer

You also have the option of contacting support for free if you're within your free 90 days of support (from date of purchase)Simply click mynetgear at the top, register an account, and then the device. From there you can contact support.&nbsp;

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Nighthawk x4s

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