NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

alogon60's avatar
alogon60
Aspirant
Feb 25, 2021

No hay conexion a internet

Hola, tengo un EX7000, usado como extensor wifi, también conectado por wifi al router, y llevo varios años que venía funcionando perfectamente. Pero al actualizar el firmware en el día de ayer,  ahora cuando me conecto al wifi del extensor, me pone que no hay conexion a internet, (el wifi si conecta, pero sin internet). He intentado reconfigurarlo de nuevo varias veces, sin exito. Incluso he reiniciado de fabrica varias veces, sin conseguirlo. Adjunto foto de la configuración.

5 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    What router do you have? 

    What firmware version did you install?

    How did you update? via wifi? using the app?

    Might be worth reinstalling the firmware to the extender over a hardwired connection and then factory resetting it again. If something was corrupt in the firmware it can cause issues. 

    I'd also recommend avoid using the WPS method of install and use the installation assistant. 

     

    Photos have to be approved by a moderator so can take quite a while. 

    • alogon60's avatar
      alogon60
      Aspirant

      ROUTER EX7000

      FIRMWARE 1.0.1.94

      SE ACTUALIZO POR WIFI

       

      • plemans's avatar
        plemans
        Guru - Experienced User

        The EX7000 is the extender. 

        What router is it connected to?