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kk4mds's avatar
kk4mds
Aspirant
Jul 07, 2016
Solved

Unit not connecting

Unit worked for quite some time.  Had to replace wireless router with same make and model.  Tried to connect unit to network using WPA buttons.  Would not connect.  It connected to wireless computer, but  www.mywifiext.net keeps asking for user name and password.  Hae no idea what they would be.  Any suggestions?

  • Hello kk4mds

     

    Since you got a new router I would suggest factory resetting the extender and doing the setup again some setting could be causing the issues.

     

    DarrenM

2 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Hello kk4mds

     

    Since you got a new router I would suggest factory resetting the extender and doing the setup again some setting could be causing the issues.

     

    DarrenM

    • kk4mds's avatar
      kk4mds
      Aspirant

      My main problem was that I could not use the alternative method of using the webpage because I didn't remember what the user name and password was.  That problem has been solved and the unit is working fine.

       

      Thank you