NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

newuser4820's avatar
Apr 08, 2020
Solved

WHich method is best?

We just purchased the Nighthawk X6S 8000 and have constant trouble with the extender just dropping off. Originally I used the same SSID as our existing home wireless router. After the NH 8000 continued to drop off, I reinstalled using the home wireless router "SSID"+"_2GEXT" and "SSID"+"_5GEXT".  My question is ... which path is the best (1) using solely our Home SSID and being able to connect all devices using the single SSID or (2) having all three SSID's (networks) setup and having to tie some devices to a single SSID (those devices which are able to connect only to a single SSID and are unable to float)?

11 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    newuser4820 wrote:

    We just purchased the Nighthawk X6S 8000 and have constant trouble with the extender just dropping off. Originally I used the same SSID as our existing home wireless router. After the NH 8000 continued to drop off, I reinstalled using the home wireless router "SSID"+"_2GEXT" and "SSID"+"_5GEXT".  My question is ... which path is the best (1) using solely our Home SSID and being able to connect all devices using the single SSID or (2) having all three SSID's (networks) setup and having to tie some devices to a single SSID (those devices which are able to connect only to a single SSID and are unable to float)?


    It all depends on how well it functiosn. If they're dropping off with either method, choose the one that works best for you.  I've used both and end up going back to mesh/single ssid function because its more convenient for the family. 

     

    what router are you using? 

    What firmware is on the extender? 

    How frequently is it dropping off the network? And by dropping off are you getting "connected but no internet", is the wireless dying (no connection at all), or what exactly is happening? Details help 

    • newuser4820's avatar
      newuser4820
      Tutor

      Thank you.  Both methods seem to drop frequently, in some cases requiring complete reinstallation.  Our wireless router is an AT&T router. Firmware is up to date at V2.4.24.1. When the extender drops off App shows message: "Issues connecting with [SSID name], Swithch WiFi networks or Troubleshoot below, Go to Settings > WiFi and join your router's WiFi network ..."

      Of course when we check for connection to primary SSID (using cell phone and single SSID setup) the cell phone shows a connection to the SSID. All lights may or may not be on at the extender at any given time.  The extender is connected to a dedicated (non-switchable) power source. 

      • plemans's avatar
        plemans
        Guru - Experienced User

        newuser4820 wrote:

        Thank you.  Both methods seem to drop frequently, in some cases requiring complete reinstallation.  Our wireless router is an AT&T router. Firmware is up to date at V2.4.24.1.------the most recent firmware for the EX8000 is 1.0.1.202. Not sure where you're getting that firmware from .  When the extender drops off App shows message: "Issues connecting with [SSID name], Swithch WiFi networks or Troubleshoot below, Go to Settings > WiFi and join your router's WiFi network ..."

        Of course when we check for connection to primary SSID (using cell phone and single SSID setup) the cell phone shows a connection to the SSID. All lights may or may not be on at the extender at any given time.  The extender is connected to a dedicated (non-switchable) power source. -----? dedicated power source? you mean its plugged into an outlet without a switch on it? Or are you meaning something else?