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Vincent2232's avatar
Jul 12, 2023
Solved

Wifi Extended EX2800 Not working

My wifi extender for some reason is not work. I have tried to factory reset and that hasn’t worked. My modem is working just fine but for some reason this one just is unusually slow and unusually not working. I haven’t had any problems before this and for some reason cannot connect to the extenders inner system

7 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    what router is it connecting to? 

    What are the led's on it doing? 

    Did you set it up using the push button WPS option? 

    If so, factory reset the extender  and set it up using the installation assistant.

    To factory reset, push and hold the reset button for 7-15 seconds while powered on. 

    Here's a video of how to use the assistant. 

    https://www.youtube.com/watch?v=yJVklshxBMk

    • Vincent2232's avatar
      Vincent2232
      Tutor
      Thanks for the help! However when I try this it cannot reach the ‘www.mywifiext.com’ website it won’t work because there’s no wifi. When I try to connect it via WPS and than visit the website it says I’m not on my extenders wifi even though I am
      • plemans's avatar
        plemans
        Guru - Experienced User

        If you connected via wps, try logging into the router and finding the extenders IP address. Use that IP address to access it