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kky29's avatar
kky29
Aspirant
Jul 31, 2017

WiFi Extender Ex6200 AC1200

I have this AC1200 Netgear wifi extender Model EX6200 for quite some time. It has always been a problem in continuous connecting to the 5G EXT network. Every few hours our iphone connection drops fro...
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DarrenM's avatar
DarrenM
Sr. NETGEAR Moderator
Aug 04, 2017

Hello kky29

 

Have you checked if some feature in the device is telling the device to switch to a stronger signal the extender network may become weaker for a minute then the device switches to the main network.

 

DarrenM

  • kky29's avatar
    kky29
    Aspirant
    Aug 05, 2017

    Thanks Darren for the response. It is possible that this is the reason. How can I know about it for sure? Is there any way that the connected network does not change from 5GEXT option at home. I have another wifi modem. How do I make sure that my iPhones do not connect to anything other than 5GEXT option at home.

     

    Thanks

    • kky29's avatar
      kky29
      Aspirant
      Aug 08, 2017

      Thanks Darren for the response. It is possible that this is the reason. How can I know about it for sure? Is there any way that the connected network does not change from 5GEXT option at home. I have another wifi modem. How do I make sure that my iPhones do not connect to anything other than 5GEXT option at home.

       

      Thanks

      • DarrenM's avatar
        DarrenM
        Sr. NETGEAR Moderator
        Aug 08, 2017

        If you do not have any devices that connect via 2.4ghz to the extender you could try the fastlane setting to make it 5ghz only.

         

        DarrenM