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Forum Discussion

techsupportsuck's avatar
Aug 02, 2016
Solved

wn2500 extender wont sync to d2200d dsl router

my new n600 wn2500 extender wont sync up with d2200d dsl router

  • Hello Techsupportsuck

     

    Have you tried to connect the extender with both methods with WPS or by going through the wifi setup? Try to factory reset the extender. Also make sure your main router is set to WPA2 security and also try to change the wireless channel.

     

    DarrenM

2 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Hello Techsupportsuck

     

    Have you tried to connect the extender with both methods with WPS or by going through the wifi setup? Try to factory reset the extender. Also make sure your main router is set to WPA2 security and also try to change the wireless channel.

     

    DarrenM

    • techsupportsuck's avatar
      techsupportsuck
      Aspirant

      Darren, changing wireless settings on router to wpa2 worked. Much appriciated. Can't believe tech support person did not know this, even after they went to my wireless settings and I asked them to make sure its set correctly. Maybe this can get to them. Anyway thanks again.  Jeff