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Forum Discussion
pam13
Aug 30, 2016Aspirant
WN3100RP : Wifi password not being recognised
Good morning,
I have installed correctly the Wifi extender twice ; and twice, several days after, the connection to my devices is not being recognised anymore : I can see the network (_EXT), but am being ask for the password again, and when input, the password is not being recognised.
Can u pls help me? thank a lot !!
3 Replies
- DarrenMSr. NETGEAR Moderator
Hello Pam13
Are you on the latest firmware if not I would log into the extender and update the firmware.
DarrenM
- pam13Aspirant
hello. thank you for your answer.
how can I know which firmware is currently there? and can u please tell me how I can log into the extender and update the firmware.
Sorry I am not an IT expert.
Thanks for your help in advance
- DarrenMSr. NETGEAR Moderator
Hello Pam13
You will want to log into the extender by going to www.mywifiext.net then under maintenance you should see firmware upgrade. Here you can select a file from your pc to upgrade the firmware you will want to download the firmware before hand which I linked the page below.
http://kb.netgear.com/app/answers/detail/a_id/26994?cid=wmt_netgear_organic
DarrenM