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Forum Discussion

log-out's avatar
log-out
Aspirant
Jul 29, 2015

WN3100RP error disabling SSID broadcasting

Hi all, I've recently purchased a WN3100RP and it works fine.. I want to disabling SSID broadcasting, but then I can't connect to it with my laptop (win 8.1). If I activate SSID broadcasting, I connect without any problem. This problem is only with the laptop, I can connect it with my phone and tablet. Any ideas to fix it?

Security
Troubleshooting

3 Replies

  • nhann's avatar
    nhann
    NETGEAR Employee Retired
    Jul 30, 2015

    Hi log-out,

     

    In order to connect to a disabled SSID, you will need to manually create a network profile. Listed below are instructions from http://kb.netgear.com/app/answers/detail/a_id/22144

     

    1. On the Desktop screen, right-click the Wireless Icon located on the lower right hand corner of the screen, and select Open Network and Sharing Center
    2. Select on Set up a new connection or network and then click on Next
    3. Select on Manually connect to a wireless network and then click on Next
    4. Manually enter the required credentials for the wireless network you are trying to add, then click on Next
    5. You will get a confirmation that the profile is successfully added

     

    Let us know if you need further assistance.

     

    Regards,

    NhanN

    • log-out's avatar
      log-out
      Aspirant
      Jul 31, 2015

      Hi nhann,

       

      I've created manually the profile, but my laptop says that it can't connect the the network. If I enable againt the SSID broadcasting, it connects successfully.

      • Babylon5's avatar
        Babylon5
        NETGEAR Employee Retired
        Jul 31, 2015
        There are some client devices and operating systems which don’t work well with disabled SSID beacons.