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Forum Discussion
WN3500RP was working, now it isn't: factory reset & reinstall didn't fix the problem
Yesterday I set up the range extender.
it worked
Android Phone & MacBook connect just fine
Today: no
The devices can see the network, but password isn't accepted.
As the same fault is on both devices, I'd guess it's the network extender
I've tried:
- rebooting things
- reset WPS
- try to access mywifiext.net - can't
- factory reset
- reset router - the source wifi network - then reinstall extender
- try connecting via Netgear_Ext wifi
None of these work
I can still see the extended wifi network - and I can see it's renamed itself as part of today's efforts.
So the extender must be talking to the router.
It's a mystery why the password didn't work though.
Yes, I wrote it down ;-)
In evernote, since you ask.
How do I do a password recovery/reset on the Ext network?
1 Reply
Aha
Solved
The cause: rubbish quality documentation, Netgear.
To perform a factory reset on this piece of kit, you don't press the factory reset button.
That's what you do on all the other Netgear kit I have.
No
On this one
you press it until the power light flashes 8 times.
All sorted now
Except for the documentation, which will continue to waste the time of innocent users
:-/